Acceptable Use Policy

Last updated: 2026-10-10

This Acceptable Use Policy (“AUP”) applies to everyone who uses Valori Cloud. It is part of the Terms of Service and uses the terms defined there. We may update it from time to time.

Prohibited activities

You must not use the Service to:

• Violate any applicable law or regulation, or infringe the intellectual property or privacy rights of others.
• Store or process data you do not have the lawful right to store or process.
• Upload or distribute malware, or content that is unlawful, defamatory, or harmful.
• Attempt to gain unauthorized access to the Service, other customers’ data, or our infrastructure, or to circumvent authentication, rate limits, quotas, or plan restrictions.
• Interfere with or disrupt the Service or shared infrastructure, including through denial-of-service attacks or deliberately excessive resource consumption.
• Use the Service for unauthorized cryptocurrency mining or for workloads unrelated to vector and graph storage and retrieval.
• Resell or provide the Service to third parties except as expressly permitted in writing.
• Send unsolicited bulk communications (spam) or use the Service to facilitate them.

This policy does not prohibit ordinary API use within your plan’s published limits, reasonable benchmarking of your own projects, or good-faith security research conducted in line with the exception below.

Security research

If you want to probe, scan, or test the Service’s security, contact support@valori.systems first and get our written consent. Good-faith security reports sent to that address will not be treated as a violation of this policy, provided they do not involve accessing other customers’ data or disrupting the Service.

Reporting abuse

Report suspected abuse or security issues to support@valori.systems.

Enforcement

We may investigate suspected violations and may suspend or restrict access, remove content, or take other action proportionate to the issue. Where practical, and where it would not increase security or legal risk, we will give notice before suspending an account. Enforcement is handled by a small team during the beta, so response times are not guaranteed.